Payments FAQ

The conditions and processes described on this page pertain to the RoboMarkets Ltd retail clients registered prior to 9 September 2024 and become irrelevant starting from 30 December 2024. Read more...
  1. What is the minimum deposit at RoboMarkets?
  2. How can I deposit funds into my account?
  3. Is it possible to deposit funds into my account in cash at the Company’s office?
  4. Does the Company charge any commission for depositing funds into my account?
  5. What methods of depositing and withdrawing funds does RoboMarkets offer?
  6. How fast are funds deposited into the account?
  7. What documents do I have to provide to the Payment department when depositing funds to my account via bank cards?
  8. What do I do if the currencies of my bank card and my account at RoboMarkets are different?
  9. I deposited funds into my account, but they have not been transferred to it. What do I do?
  10. How can I withdraw funds from my trading account?
  11. What is the minimum withdrawal amount?
  12. What commission does the Company charge for funds withdrawal?
  13. How much time does a withdrawal procedure take?
  14. Is it possible to deposit or withdraw funds at weekends or on holidays, when markets are closed?
  15. Is it possible to withdraw funds in case there are open positions on the account?
  16. What payment systems does the autowithdrawal system cover?
  17. If funds have been deposited by using a particular payment system, is it possible to withdraw the funds to another payment system?
  18. What Is the Purpose of Corresponding Banks? How do I choose a corresponding bank?
  19. How do I perform an internal transfer of funds between two accounts?

Ask

Our consultant will answer your question shortly.